Terms of service

 

Ltcave.com is belong to Locker Toys Group Limited (Locker Toys)


1. Locker Toys has right to change the production information in the website due to changing from the producer. 

  •     Any order in the website will be viewed as confirmed contract.
  •     No refund for prepaid of preorder items unless it delays over 12 months from the official estimated date announced.

 

2. All products and services cannot be refunded if there is no any mistake of both party (Locker Toys and Customer)

 

  • The estimated release date (on product page) is provided by the producer, sometime items will be delay more then 3 months. Buyer may accept delay caused by producer. However, we accept refund if delay over 12 months. 

 

3.The property right will be transferred to buyer after delivered (Base on the tracking system). Buyer must bear the risk of after delivered unless buyer can provide evidence of wrong delivery caused by the fault of Locker Toys.

 

4. When the item is released and arrived to our warehouse, we will send them to customers directly according to provided address. If there is any address changing please inform us immediately by email: cs@lockertoys.com 

 

5. Customer can apply the After Sales Service within 30 days when product is received, but not for improper use. The details of after sales services is according to our After Sales Policy.

6. LT-Points Ownership:
Points granted by LTcave, aside from those purchased by customers, are considered the property of LTcave. In the event that a customer terminates their account, the ownership of these points remains with LTcave.

 

*****Locker Toys reserves the rights for final decision

  

Remark:

For preorder items, the estimated release date (on product page) is provided by the producer, sometime items will be delay more then 3 months.
Buyer may accept delay caused by producer.

However, we accept cash refund if delay over 12 months. 
Beside above situation all products and services cannot be canceled and refunded as cash if there is no any mistake of seller's information. (E.G wrong inventory amount / wrong sku etc.)
We can accept order refunded by LT-points in equivalent amount. LT-points can used for any product purchasing in LTcave.com