We accept different payment methods. Customers can select the "Alternative payment option" in check out page

Steps: here

We will pack all items in box. If there is not in standard, please contact cs@lockertoys.com

More info

1. Following the steps in member center to update address.

2. If you have any already made order, please inform us by email after you have changed your address (Step.1).
We will double check the order reord to make sure your address of each order is updated. 
 

Vat / Taxes are included in the listed price. However, EU customer may need a low value invoice, please join FANS to get the buying point function to redeem products to avoid high value invoice

1. When the order includes instock item and preorder item which released date of some items delaying more than 30 days, we will ship all the on hand items first. The extra shipping fee will be paid by LTCave.

or


2. If there are enough coming order to support the extra shipping cost even the items all will be released within 30days. We will consider to split the shipping and rearrange the shipping time table.

We provide free shipping to the majority of countries. However, select countries may incur shipping charges. For accurate information, please refer to the checkout page.

All orders will be shipped within 48 hours on working days (Monday to Friday). We will carefully choose the most suitable shipping method for your order, including options for semi-express and express delivery, with an estimated arrival time of approximately 7-12 days.

Most of the tracking information will be displayed on your order. You can use either https://www.17track.net/orhttps://www.track718.us/to track your package.

For Philippines:
https://www.jtexpress.ph/

LT Cave is using USD as official currency. We have checked the bank rate even you use the credit card , you can get better exchange rate comparing to the system provided (Shopify).

Some customers still pay for their own curreny (E.G, GBP) and storing the credit until (USD) to enough to full pay a figure (= free figure checkout). 

So the discount still here and better usage when you are holding non-USD. 

Details: Here

For preorder items, the estimated release date (on product page) is provided by the producer, sometime items will be delay more then 3 months.

Buyer may accept delay caused by producer.

However, we accept cash refund if delay over 12 months. 

Beside above situation all products and services cannot be canceled and refunded as cash if there is no any mistake of seller's information. (E.G wrong inventory amount / wrong sku etc.)

We can accept order refunded by LT-points in equivalent amount. LT-points can used for any product purchasing in LTcave.com

In emergence situation, we can resell your credit to others for helping you get back the cash but there is 10% admin fee.

Products are made with precision. Brute force may lead to a damage or fall of parts. 

Any breakage during play will not be available for after sales services. All cases will be reviewed case by case. Should any items arrive with defects, please retain all packing materials and products for further arrangement.

1. Preorder get 2% off in your cart.

2. Any purchasing get extra 2% Point Back of final value

Point can be used to your next order. (Point 1= USD 1)

LT FANS is a paid membership services. LT Fans can enjoy :

A. General Discount

B. 2% Point Back of billed amount ( 1 Point = USD 1)

Special Access:

A. 10+10% off from official price applied on mostly items (Preorder and Instock)

B. Fans Club - Rare items 

** The LT FANS subscription can be canceled at any time, and the payment is calculated on a monthly / Yearly basis.

Please click here and follow the steps.